Blog

July 31st, 2015

If So, You Need To Read This Important Summertime Warning

Server Closet RoomConfusion. Dizziness. Fatigue. Muscle cramps. These are some of the first warning signs of heat exhaustion in humans. But did you know your SERVER can also suffer from heat exhaustion and “meltdown,” causing slowness, blue screens, random reboots, and complete meltdowns? If you keep your server in a closed closet or other small, confined space, here are three things you need to address during these hot summer days to avoid premature loss of your equipment and data.

Room Temperature. Server rooms should be kept between 68° and 72° Fahrenheit (20°-22° Celsius). If you keep your server in a closet with a closed door, the heat emitted will quickly elevate the temperature to levels that will damage hardware. Consider opening the door to putting in a good exhaust fan to pull the hot air out.

Ventilation. Good airflow is critical for maintaining a safe room temperature and reducing dust, the next culprit that causes damage to electronics.

Dust. Perhaps more dangerous than room temperature is dust. Dust acts as insulation, and traps the heat generated by your computer components. A regular maintenance routine to keep your components clean and dust-free is essential.

Computer hardware is expensive, and unexpected downtime is incredibly frustrating. If you want to extend the life of your equipment and avoid the sudden meltdown, make sure your server closet is set up correctly.

If you need help, give us a call for a FREE Summer Server Room Check at (408) 483-1881. We’ll be glad to do a free evaluation on your server closet or room and let you know if you’re at risk of heat exhaustion and dust damage.

Topic Newsletter
June 28th, 2015

Money bagFresh out of business school, the young man answered a want ad for an accountant. Now he was being interviewed by a highly agitated, arrogant little man who ran a small business that he had started from scratch.

“I need someone with an accounting degree,” the man said. “But mainly, I’m looking for someone to do my worrying for me.”

“How’s that?” the would-be accountant asked.

“I worry about a lot of things,” the man said. “But I don’t want to have to worry about money. Your job will be to take all the money worries off my back.”

“I see,” the accountant said. “And how much will my position pay?”

“I’ll start you at 85,000,” responded the owner decisively.

“Eighty-five thousand dollars!” the accountant exclaimed. “How can such a small business afford a sum like that?”

“That,” the owner said, “is your first worry. Now get to work.”

Topic Newsletter
June 28th, 2015

NavdyMany of us realize how dangerous it is to check e-mail or text messages while we’re driving, but we don’t feel like we can afford to ignore our phone. Brand-new product Navdy to the rescue!

Navdy is a transparent Head-Up Display (HUD) that projects information as if it’s floating six feet in front of you. It’s very similar to what commercial airline pilots use. Navdy works with any car, and with all iPhones and Androids.

Using the apps you already have on your phone, and with no service plans required, Navdy allows you to focus on the road and not on your phone.

As a phone call comes in, Navdy’s built-in camera allows you to simply swipe in midair to answer calls (or dismiss them), so you no longer have to fumble with buttons or touch screens. Plus, Navdy’s voice recognition uses the voice commands you’re already familiar with, whether you use Google Now or Siri.

Any notification on your phone (such as text messages or social media) can be played, read aloud or disabled, based on your preferences. Navdy even allows you to keep your teenagers safe by giving you parental controls.

The product is rumored to retail at $499, but is available now for pre-order for $299. Just visit their website at: www.navdy.com.

Topic Newsletter
June 28th, 2015

12 April happy email girlIn the book Spam Nation, investigative journalist and cybersecurity expert Brian Krebs revealed the single most effective (and relied upon) way cybercrime rings gain access to your bank account, credit cards and identity. Ready for it? E-mail.

Whether it’s opening an attachment infected by a virus, or a phishing scam where you unknowingly give up your login to a critical website, e-mail still remains the most popular and reliable way digital thieves can rob you blind, steal your identity, and wreak havoc on your network. Worst of all? You’re INVITING them in! While there are a number of things you need to do to protect yourself, here are five pieces of information you (and your team) should NEVER put in an e-mail.

  1. Your social security number. Think of this as your “bank account” number with the government. You should never e-mail this to anyone because it can be used to open credit cards and steal your identity.
  2. Banking information. Your bank account numbers, routing number, and online banking login credentials should never be e-mailed. Further, avoid sending a voided, blank check as an attachment in an e-mail.
  3. Your credit and/or debit card information. NEVER update a credit card via an e-mail! If you need to update a card with a vendor, there are two safe ways to do this. The first is to log into your vendor’s secured site by going to the URL and logging in. Do NOT click on a link in an e-mail to go to any website to update your account password or credit card! Hackers are masters at creating VERY legit-looking e-mails designed to fool you into logging into their spoof site, which LOOKS very similar to a trusted website, to enter your username, password, and other financial details, thereby gaining access. Another way to update your account is to simply CALL the vendor direct.
  4. Login credentials and passwords. You should never share your passwords or answers to security questions with anyone for any site, period.
  5. Financial documents. An ATTACHMENT that includes any of the above is just as dangerous to e-mail as typing it in. Never e-mail any type of financial documents (or scans of documents) to your CPA, financial advisor, bank, etc.

Remember: Banks, credit card companies, and the government will never ask you to click a link to provide them with any of the five items above. If you get an e-mail requesting you to update any of the above information, there’s a good chance it’s a phishing e-mail from a hacker. Don’t be fooled!

Topic Newsletter
June 28th, 2015

windows server 2003AND A LIMITED FREE ASSESSMENT OFFER

On July 14, 2015, Microsoft is officially retiring Windows Server 2003 and will no longer be offering support, updates or security patches. That means any server with this operating system installed will be completely exposed to serious hacker attacks aimed at taking control of your network, stealing data, crashing your system and inflicting a host of other business-crippling problems you do NOT want to have to deal with.

This is a threat that should not be ignored; if you don’t want cybercriminals running rampant in your company’s server, you MUST upgrade before this deadline. To assist our clients and friends in this transition, we’re offering a Free Microsoft Risk Assessment And Migration Plan. At no cost, we’ll come to your office and conduct our Risk Assessment — a process that’s taken us over 10 years to perfect — to not only determine what specific computers and servers will be affected by this announcement, but also to assess other security, backup and efficiency factors that could be costing you in productivity and hard dollars.

After performing this Assessment for many companies like yours, we’re confident we will not only be able to expose a number of security risks and issues you weren’t aware of, but also find ways to make your business FAR more efficient and productive. To request this Free Assessment, call us direct or send us an e-mail today. Due to staff and time limitations, we’ll only be able to offer this until the end of July or to the first 10 people who contact us. (Sorry, no exceptions.)

Topic Newsletter
June 27th, 2015

If you are considering cloud computing or Office 365 to save money and simplify IT, it is extremely important that you get and read this special report, “5 Critical Facts Every Business Owner Must Know Before Moving Their Network To The Cloud.”

This report discusses in simple, non-technical terms the pros and cons of cloud computing, data security, how to choose a cloud provider, as well as 3 little-known facts that most IT consultants don’t know or won’t tell you about cloud computing that could end up causing you MORE problems and costing you more money than you anticipated.

Even if you aren’t ready to move to the cloud yet, this report will give you the right information and questions to ask when the time comes.

Get Your Free Copy Today: http://www.myersnetsol.com/eBooksAndReports

Topic Newsletter
June 27th, 2015

palm tree orange umbrellaThe ONE Thing You And Your Employees Should NEVER Do When On Vacation

’Tis the season when you and your team will be taking a little time off to head to the beach or your favorite vacation spot, and while we know we should completely disconnect from work, most of us will still check e-mail and do a little work while away — and that could end up causing some issues if you’re not careful while working remote.

So before you head off to have a little fun with your laptop tucked under your arm, keep this in mind: never automatically connect to “any available network.” Not all Internet connections are secure, so if you’re going to log in to the company’s network, e-mail or other critical cloud apps that are hosting sensitive information, ONLY do so on a trusted, secured WiFi and NEVER a public one. We recommend investing in a personal MiFi device that acts as a mobile WiFi hotspot IF you’re going to be traveling a lot and accessing company info.

Second, turn off the ability to automatically connect for all of your mobile devices and laptops. You will still be able to connect manually, but it will prevent your laptop or device from connecting to a questionable network without your consent or knowledge.

Finally, disable all printer and file-sharing options on your mobile devices. This is another way hackers can gain access to your network. In an ideal world, you and your employees would take a true break from work, but if they aren’t able to completely detach themselves, then at least require them to stay safe using the above tips.

Topic Newsletter
June 27th, 2015

“It never hurts to ask.”

We often hear that said. But is it true? Recently someone asked me for a favor. The request came in an impersonal form e-mail. I had some business dealings with this person many years ago. Since then, I had heard from them only once when they asked another favor.

I was being asked to promote something on my social media network. The request did not offer an excerpt, a preview, a sample or any compelling reason why I should offer my assistance and ping the people on my e-mail list.

I thought, “Why should I help?” The implied assumption that I owed this individual something, or that I should help for no reason other than that they asked, seemed a bit off-putting. Have I helped an unfamiliar person before? Yes, there have been circumstances where I was glad to do so. But “Do this for me because our paths crossed” is not a good reason. Sometimes it does hurt to ask. Sometimes it comes across as inappropriate or entitled. Asking someone for a favor when you have no relationship with them is a bad idea. Naturally, most people like to help — but very few people like to waste their time or energy. And nobody likes to feel someone has taken advantage of them.

There’s nothing wrong with asking for a favor or assistance. Just make sure you ask the right person for the right reason in the right way. Otherwise, you might damage your reputation and your relationships.

Guest article provided by:

Find the right IT service providersMark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international best-selling author and noted authority on leadership, team-building, customer service and change. Mark is the author of 8 books, including the best seller The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary, which has sold more than 1.6 million copies internationally. Learn more about Mark at www.marksanborn.com

Topic Newsletter
June 1st, 2015

Work From Home Free ReportYou will learn:

  • What telecommuting is and why so many small businesses are rapidly implementing work-from-home programs.
  • The single most important thing you MUST have in place before starting any work-from-home or remote office initiative.
  • How one company slashed its turnover rate from 33% to nearly 0%—and increased productivity by 18%—by implementing a work-from-home program.
  • How to get a FREE “Home Office Action Pack” (a $97 value).

Claim Your FREE Copy Today at www.myersnetsol.com/eBooksAndReports

Topic Newsletter
June 1st, 2015

cloud computingAre you using any cloud applications to store data? Then listen up! There are a few “gotchas” you need to know about 3rd-party cloud apps that most sales reps will NEVER tell you.

1.  They aren’t responsible for keeping a backup of your data. If you read the small print of your contract, you’ll see that in every way possible, your cloud provider is NOT responsible for data loss or backups – even if it’s their fault. In fact, Office 365 will only keep 3 days backup of your data; so if you delete or overwrite a file and don’t notice it until 4-5 days later, it’s GONE. If your data is important, you need to implement a backup solution that works with cloud applications.

2.  What you see may NOT be what you get. There’s nothing more frustrating than an incredibly slow application when you’re trying to work; and the salesperson demoing the application or platform is going to make sure you only see the BEST-case scenarios for performance. But there are a lot of things that can determine how fast your cloud applications run, such as the file size you’re working on, CPUs and RAM and storage, time of day, day of the week, your Internet connection and the number of users accessing the application. Make sure you get some verification of the speed in YOUR specific environment before spending a lot of money, time and aggravation moving to a new cloud application.

3.  What if they cancel you? Here’s a scary situation: what if your cloud provider decides to shut down your account because they go out of business or simply decide not to service you anymore? Or what if YOU want out? Make sure you have in writing what happens if YOU cancel your contract AND what your cloud provider can and cannot do if they go out of business, cancel your account, or have any other issues that would cause service interruption. Moving a network from a cloud platform is NOT a simple task and you need to make sure you can get your data and that you’ll be given sufficient time to make the transition.

Need help interpreting any of these scenarios? Give us a call at 408.483.1881 and we’ll help you put in place a solid “Plan B” for any of the above issues.

Topic Newsletter