4 Phrases of Amazing Customer Service

I’ve grown my companies by focusing on great customer service. We didn’t always have the biggest names in business working at the firm, and we sure couldn’t always afford the flashiest equipment. What we did better than all our competitors was ensure that our customers were thrilled.

Free eBook: What Every Small Business Owner Must Know About Protecting And Preserving Their Company’s Critical Data And Computer Systems

If you are considering cloud computing or Office 365 to save money and simplify IT, it is extremely important you get and read this special eBook, “5 Critical Facts Every Business Owner Must Know Before Moving Their Network To The Cloud.”

This eBook discusses in simple, non-technical terms the pros and cons of cloud computing, data security, how to choose a cloud provider, as well as 3 little-known facts most IT consultants don’t know or won’t tell you about cloud computing that could end up causing you MORE problems and costing you more money than you anticipated.

Relying On A Good Luck Charm?

Carrying a four-leaf clover might work for leprechauns, but when it comes to Internet abuse by employees, you’re gonna need more than sheer luck…

Did you know that…

· 70% of all web traffic to Internet pornography sites occurs during the work hours of 9 a.m. – 5 p.m.

· Non-work-related Internet surfing results in up to a 40% loss in productivity each year at American businesses.

Business Briefings

Is Google siphoning off worker productivity?

Your employees may be doing work-related searches online. Or they may be checking out a hot new vacation package, or the next episode of their favorite TV show. It’s tempting to think of personal browsing on company time as stealing from the company.


Let’s get one thing straight...we all begin as a NOVICE.

No one – let me repeat that – NO ONE starts as an expert. We all have to learn to walk, talk, eat, swim, count, write and read. We all start at zero, the bottom, from scratch, zip...with absolutely no knowledge, experience or understanding of the “THING” we are about to learn.

Business Briefings

Microsoft Outlook for iOS and Android – Worth a try?
The new Outlook for iOS and Android connects e-mail accounts, calendars and files all in one place. So what’s the verdict from users? It gets mixed reviews, for an average of 3.5 out of 5 stars on Google Play.

Free Report: What Every Small Business Owner Must Know About Protecting And Preserving Their Company’s Critical Data And Computer Systems

This report will outline in plain, non-technical English common mistakes that many small business owners make with their computer network that cost them thousands in lost sales, productivity and computer repair bills, as well as providing an easy, proven way to reduce or completely eliminate the financial expense and frustration caused by these oversights.