MNS-CARE Service Plan Highlights

PC Maintenance

Automated Scheduled Anti Virus Updates
Automated Scheduled Spyware Prevention and Deletion
Automated Temp File Deletion
Automated Patch Assessments & Updates
Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop
Detailed & Comprehensive Reports for Inventory & Preventative
Maintenance Activities

Server Maintenance

Automated Daily Maintenance
Database Size Monitoring
Message Queue Monitoring
Event Log Monitoring
Service Monitoring
Security Patch Management
Service Pack Management

Support Services

Unlimited live Bay Area help desk and remote services
Unlimited on-site support
Unlimited network support and administration
Strategic technology planning and guidance
Virtual CIO services and vendor liaison
Complete online email and phone service ticketing system
Remote and on-site emergency after-hours support for critical infrastructure